Q1. Is the quoted run quantity the amount I have to order?

Yes, but we can renegotiate the prices for alternative quantities.

Q2. Have I any options of payment for the tool?

Our payment terms are 50% with order and 50% on approval of the tool but we are currently reviewing other options and will keep you advised.

Q3.Why does mould tooling take so long?

We work to standard industry lead times of around 6 to 8 weeks however the length of time to make a tool largely depends on its complexity, the number of cavities, inserts and moving cores all add time to the machining process.

Tool patterns can be sent to a foundry for casting and then returned to the toolmaker for finishing or CNC milled from a solid block of aluminum if necessary.

Q4. Who owns and maintains the tool?

Following final payment you will own the tool and therefore will be responsible for maintenance and insurance.

Q5. Can I have my name and/or part numbers on my mouldings?

Yes we can add plates into the tool.

Q6. Can I request a modification to the tooling after completion?

Yes, but a charge will be incurred.

Q7. What are your production lead times?

When your tool delivery date is confirmed, the manufacturing plant’s customer services co-ordinator will contact you to agree dates for the first off sample approval and full production.

Q8. What are your quality procedures?

We have implemented and operate under the following quality procedures:-

TS16949:2009 – Northampton & Spennymoor plants
9001 :2000 – Livingston and Torpoint

Q9. Is expanded foam recyclable?

Yes, there are several recycling options including:-

1) Dose back into virgin bead material

2) Recycle into plastic products such as video & CD cases, coat hangers and plant pots.

3) Compact and extrude into a hardwood substitute to produce new products such as garden furniture, window & picture frames.